It is our concern that you spend a carefree time in our Hotel Burggräflerhof in Merano/Meran-Maia Alta/Obermais; that is why we have compiled all the important information for you. Should you not find the answer to your question, then do not hesitate to contact us via telephone on +39 0473 230034 or via email to email@example.com – we are glad to help you out!
On the arrival day your room is ready for your after 2 p.m.
On the departure day we would like to ask you to free your room until 11 a.m.
It is our aim, that the entire family feels welcome in our hotel. We also welcome dogs: We charge 10.00 Euro per day (without food). The additional costs are used for a special cleaning at the end of the stay, to guarantee all guests a maximum of hygiene.
You can pay your hotel bill in cash, by bank cheque or with all working credit cards, except American Express and Diners Club.
Travel Cancellation Insurance
We recommend you to get a travel cancellation insurance so that you encounter no unpleasant costs, should something unforeseen happen.
You can cancel your stay with us up to 31 days before your arrival date without any fee.
In case of cancellation between 30 and 11 days prior to arrival, we charge 40% of the total price.
Should you cancel your stay with us within 10 to 4 days before arrival, we charge 70% of the total price.
In case of cancellation 3 days before arrival or in case of no-show, we charge 90% of the total price.
Should you have to depart early, we charge you up to 3 overnight stays per person.
We wish you a pleasant trip to Merano/Meran in South Tyrol and are looking forward to seeing you again or to getting to know you respectively!
Holiday Dream – enjoy a refreshing Hugo on our sun terrace with views over the mountains.