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Carefree Holidays in Our Hotel Burggräflerhof

Everything You Need to Know About Your Stay in Merano/Meran

It is our concern that you spend a carefree time in our Hotel Burggräflerhof in Merano/Meran-Maia Alta/Obermais; that is why we have compiled all the important information for you. Should you not find the answer to your question, then do not hesitate to contact us via telephone on +39 0473 230034 or via email to info@hotel-burggraeflerhof.com – we are glad to help you out!

Arrival
On the arrival day your room is ready for your after 2 p.m.

Departure
On the departure day we would like to ask you to free your room until 11 a.m.

Dogs
It is our aim, that the entire family feels welcome in our hotel. We also welcome dogs: We charge 10.00 Euro per day (without food). The additional costs are used for a special cleaning at the end of the stay, to guarantee all guests a maximum of hygiene.

Payment Modalities
You can pay your hotel bill in cash, by bank cheque or with all working credit cards, except American Express and Diners Club.

Travel Cancellation Insurance
We recommend you to get a travel cancellation insurance so that you encounter no unpleasant costs, should something unforeseen happen.

Cancellation Conditions
You can cancel your stay with us up to 31 days before your arrival date without any fee.
In case of cancellation between 30 and 11 days prior to arrival, we charge 40% of the total price.
Should you cancel your stay with us within 10 to 4 days before arrival, we charge 70% of the total price.
In case of cancellation 3 days before arrival or in case of no-show, we charge 90% of the total price.
Should you have to depart early, we charge you up to 3 overnight stays per person.

We wish you a pleasant trip to Merano/Meran in South Tyrol and are looking forward to seeing you again or to getting to know you respectively!

Panorama garden
Panoramic­Garden
Useful Information
Rooms & Suites
Wellness & SPA
Spa Vita Aurea
Gourmet Burggräflerhof
Gourmet
Gourmet Burggräflerhof
Holiday Tip
Golden Autumn

Indulge during a traditional “Törggele” evening and taste South Tyrolean culinary highlights!

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