We have wonderful news: From now on we are open continuously from March to January.
It’s best to book your next stay directly with us – for even more holiday happiness and less bureaucracy should something unexpectedly come up!
If you have any questions or concerns, we are always available by phone or email.
We wish you good health and look forward to welcoming you back soon.
The team of Hotel Burggräflerhof
It is our concern that you spend a carefree time in our Hotel Burggräflerhof in Merano/Meran-Maia Alta/Obermais; that is why we have compiled all the important information for you. Should you not find the answer to your question, then do not hesitate to contact us via telephone on +39 0473 230034 or via email to firstname.lastname@example.org – we are glad to help you out!
On the arrival day your room is ready for your after 2 p.m.
On the departure day we would like to ask you to free your room until 11 a.m.
It is our aim, that the entire family feels welcome in our hotel. We also welcome dogs: We charge 10.00 Euro per day (without food). The additional costs are used for a special cleaning at the end of the stay, to guarantee all guests a maximum of hygiene.
You can pay your hotel bill in cash, by bank cheque or with all working credit cards, except American Express and Diners Club.
Travel Cancellation Insurance
We recommend you to get a travel cancellation insurance so that you encounter no unpleasant costs, should something unforeseen happen.
Given the unpredictable situation of this season 2021, in case there should be future travel restrictions in Europe related to COVID-19, we will adjust the right of withdrawal conditions:
In case of cancellation or changes made up to 14 day before the date of arrival, no fee will be charged.
If cancelled or modified up to 7 days before date of arrival, 50 percent of the total price of the reservation will be charged.
If cancelled or modified up to 3 days before date of arrival, 70 percent of the total price of the reservation will be charged.
Of course you also can change your arrival date without surcharge.
If cancelled or modified later or in case of no-show, the total price of the reservation will be charged.
We wish you a pleasant trip to Merano/Meran in South Tyrol and are looking forward to seeing you again or to getting to know you respectively!