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Our team – many parts, one whole

A hotel is like a jigsaw puzzle: each piece has its own shape, colour, and purpose. But it’s only when they slot together that the complete picture emerges. At the Burggräflerhof, that picture is one of genuine hospitality – from the host family and the hotel director to the reception, service, and kitchen teams, as well as our spa, sports, and housekeeping departments. Everyone brings their own strengths to the table, and each contributes to our guests’ well-being. Some faces you’ll see every day, others work quietly behind the scenes; together, we are the Burggräflerhof team.

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Bartender pouring green liquid into an ice-filled glass at the bar

Why our guests return, year after year

It’s because we don’t just host our guests – we truly welcome them. Many have returned for years, drawn back not just by comfortable rooms and excellent cuisine, but by the people they’ve grown to know and trust, people who make them feel instantly at home.
They look forward to familiar faces, to morning chats over breakfast, to the warmth and personal attention our team brings to every encounter. The trust guests place in us when they return again and again fills us with enormous pride – it is perhaps the finest compliment we could receive. It shows us we’ve created more than just a hotel. It’s a place where you forge real connections and feel truly looked after.

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Couple in bathrobes standing by pool behind autumn tree branches

Perks for our returning guests

As our way of saying thank you, returning guests enjoy special privileges, exclusive offers, and thoughtful personal touches. Return time and again, and you become part of the Burggräflerhof family.

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Join our team!

Explore our current vacancies or submit your speculative application here.

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Hotel Burggräflerhof
The Dosser Family // Via Hasler 11
39012 Merano // Italy
VAT no.: IT01151310214
T +39 0473 230034 // info@hotel-burggraeflerhof.com